Our Guiding Principles

From creation through fabrication and installation, all work with dimension-cut natural stone should meet the guidelines and industry standards as stated in the “MIA Dimension Stone Design Manual” and other technical industry publications. You the customer should also receive professional and courteous customer service throughout the entire process. To meet these high standards we promise to adhere to the following:
 

• Our primary goal is that you the customer—a homeowner, a design professional or a building owner—are completely satisfied with the process and results of any job.
• Every installation will include the highest standards of health, safety, and product quality.
• We will conduct and maintain business using fair and honorable standards of competition at all times.
• In all phases of a job; the transactions with our customers, our employees, our suppliers, and our subcontractor will be fair and reputable.
• We will always encourage research for the development of tools, techniques, equipment, and improvement methods for fabrication and installation of stone.
• We pledge to educate our clients and customers in product knowledge before, during, and after a job.
• We will strive to constantly promote cooperation within the industry.

“We assume these responsibilities freely and solemnly, mindful that they are continuing conditions to, and part of our obligation as Members of the Marble Institute of America."